To our customers, we promise:
To uphold the highest standards in professional diagnosis, service and repair by employing the best professional personnel and using state-of-the-industry equipment and quality parts.
To offer valid written estimates, keeping the customer aware of changes in the repair process.
To conform to all applicable state and local laws.
To maintain a sense of personal obligation to our customers.
To maintain methods to resolve customer complaints.
To our employees, we promise:
To encourage ongoing training.
To be personally committed to a quality repair environment.
To manage our business in a professional, informed manner.
To the automotive industry, we promise:
To uphold the highest standards of our industry.
To attempt to correct abuses within our automotive community.
To be aware and proactive in response to changing technology and legislation.
To uphold the integrity of all members of the Automotive Service Professionals.